Car Covers FAQ
Will this item fit other cars?
We design and manufacture completely custom fit products. Our covers will only fit the vehicle they are specified for.
Installing your car cover
Cover the roof and windows first, and put the mirrors in the mirror pockets if applicable, and install the front and rear bumpers last.
Outdoor weather protection
All our outdoor full-coverage car covers are waterproof, however we use different materials depending on the specific car cover you choose to purchase. An outdoor car cover offers various degrees of weather protection from dust, dirt, UV rays, rain, snow, and even light hail, please see the individual listing description for more information.
Folding and storing your car cover
If you fold your cover methodically, and in a tidy fashion, the cover if much easier to reinstall the next time.
Fold each side up onto the roof, and refold as necessary so the material ends up about the same width as the depth of the bag supplied with the cover. Now, from the front of the vehicle, fold the cover towards the back in approximately two feet lengths. This avoids dragging the cover over the vehicle paintwork, and makes it easy to reverse the process for re-installation.
Fold the cover one final time, if necessary, to fit bag in the storage bag. The cover should be dried out before being stored in the storage bag for more than a day or so, to prevent the build up of mold if the cover is folded when wet.
Can I use my cover when it’s windy?
Our covers provide a snug fit on your vehicle, and are provided with underbody straps, so they will stay put under normal wind conditions. Like any fabric, a car cover is susceptible to the wind, and our heavier covers will perform better in windy areas. Storm and wind damage is not covered by our warranty.
Hot exhaust pipes
Allow the exhaust pipe(s) to cool down completely before installing your cover. If the exhaust has not sufficiently cooled, you may damage the cover and/or create a fire hazard. North American Custom Covers are not responsible for such damage and therefore this is not covered by our warranty.
Can I use my cover on a towed vehicle?
We do not recommend using a cover on a towed vehicle or an open trailer. In addition to the flapping of the cover on the vehicle's paint finish, road dirt and debris may become trapped between the cover and the finish, causing damage to your paint.
Will a car cover scratch my car?
None of the materials we use to make our covers will scratch your vehicle. However, it is important that the cover is used properly, i.e. used on a clean vehicle. When car covers are installed on dirty cars, dirt can rub against the paint, causing fine lines in the finish. We always recommend a quick rinse or dusting prior to installing a car cover.
Protecting from moisture?
Under normal usage car covers protect your vehicle from all sorts of weather, tree sap, dirt, stray cats and the like. All our car covers are breathable, however in order for moisture to evaporate through the material there must be a temperature differential between the underside and topside of the cover. This can cause moisture underneath the cover to become trapped if the cover is not removed on a regular basis to allow the car and cover to "air out”, and can result in mold and bacteria formation that can fog your paintwork, or create water spots. North American Custom Covers is not responsible for any damage resulting from the use or misuse of a car cover.
Can I use my cover on a wet vehicle?
No, we do not recommend using your cover on a wet vehicle, for the reasons given above in "Protecting from moisture?”
What if my cover freezes?
In very cold weather, if you have not taken the precaution to air out the cover regularly, it is possible a wet cover could freeze to your car. Do not remove your car cover if it has frozen to your vehicle – you risk damage to both the vehicle and to the car cover. The car cover must be thawed before removal. This process can be expedited by pouring warm water over the cover. Please take precautions as you remove the cover as any damage is not covered by our warranty.
How to wash your car cover
Spot cleaning can be done using a mild detergent. We do not recommend machine washing any of our car covers. Hand wash in a large basin using lukewarm water and a mild detergent. Swish around the cover and rub the material together to clean extra dirty areas. Thoroughly rinse in cool water and air dry.
Product warranty
All our products come with a 6 month warranty against manufacturer defects. Should you notice a manufacturing fault, please contact us immediately to arrange a return / replacement. Usage of our car covers is at the sole risk and discretion of the user. North American Custom Covers is not responsible for any damage resulting from the use or misuse of a car cover.
We design and manufacture completely custom fit products. Our covers will only fit the vehicle they are specified for.
Installing your car cover
Cover the roof and windows first, and put the mirrors in the mirror pockets if applicable, and install the front and rear bumpers last.
Outdoor weather protection
All our outdoor full-coverage car covers are waterproof, however we use different materials depending on the specific car cover you choose to purchase. An outdoor car cover offers various degrees of weather protection from dust, dirt, UV rays, rain, snow, and even light hail, please see the individual listing description for more information.
Folding and storing your car cover
If you fold your cover methodically, and in a tidy fashion, the cover if much easier to reinstall the next time.
Fold each side up onto the roof, and refold as necessary so the material ends up about the same width as the depth of the bag supplied with the cover. Now, from the front of the vehicle, fold the cover towards the back in approximately two feet lengths. This avoids dragging the cover over the vehicle paintwork, and makes it easy to reverse the process for re-installation.
Fold the cover one final time, if necessary, to fit bag in the storage bag. The cover should be dried out before being stored in the storage bag for more than a day or so, to prevent the build up of mold if the cover is folded when wet.
Can I use my cover when it’s windy?
Our covers provide a snug fit on your vehicle, and are provided with underbody straps, so they will stay put under normal wind conditions. Like any fabric, a car cover is susceptible to the wind, and our heavier covers will perform better in windy areas. Storm and wind damage is not covered by our warranty.
Hot exhaust pipes
Allow the exhaust pipe(s) to cool down completely before installing your cover. If the exhaust has not sufficiently cooled, you may damage the cover and/or create a fire hazard. North American Custom Covers are not responsible for such damage and therefore this is not covered by our warranty.
Can I use my cover on a towed vehicle?
We do not recommend using a cover on a towed vehicle or an open trailer. In addition to the flapping of the cover on the vehicle's paint finish, road dirt and debris may become trapped between the cover and the finish, causing damage to your paint.
Will a car cover scratch my car?
None of the materials we use to make our covers will scratch your vehicle. However, it is important that the cover is used properly, i.e. used on a clean vehicle. When car covers are installed on dirty cars, dirt can rub against the paint, causing fine lines in the finish. We always recommend a quick rinse or dusting prior to installing a car cover.
Protecting from moisture?
Under normal usage car covers protect your vehicle from all sorts of weather, tree sap, dirt, stray cats and the like. All our car covers are breathable, however in order for moisture to evaporate through the material there must be a temperature differential between the underside and topside of the cover. This can cause moisture underneath the cover to become trapped if the cover is not removed on a regular basis to allow the car and cover to "air out”, and can result in mold and bacteria formation that can fog your paintwork, or create water spots. North American Custom Covers is not responsible for any damage resulting from the use or misuse of a car cover.
Can I use my cover on a wet vehicle?
No, we do not recommend using your cover on a wet vehicle, for the reasons given above in "Protecting from moisture?”
What if my cover freezes?
In very cold weather, if you have not taken the precaution to air out the cover regularly, it is possible a wet cover could freeze to your car. Do not remove your car cover if it has frozen to your vehicle – you risk damage to both the vehicle and to the car cover. The car cover must be thawed before removal. This process can be expedited by pouring warm water over the cover. Please take precautions as you remove the cover as any damage is not covered by our warranty.
How to wash your car cover
Spot cleaning can be done using a mild detergent. We do not recommend machine washing any of our car covers. Hand wash in a large basin using lukewarm water and a mild detergent. Swish around the cover and rub the material together to clean extra dirty areas. Thoroughly rinse in cool water and air dry.
Product warranty
All our products come with a 6 month warranty against manufacturer defects. Should you notice a manufacturing fault, please contact us immediately to arrange a return / replacement. Usage of our car covers is at the sole risk and discretion of the user. North American Custom Covers is not responsible for any damage resulting from the use or misuse of a car cover.